We service both air-source and ductless heat pump systems.
Auxiliary heat strip issues are checked alongside the heat pump itself.
A heat pump that seems to be 'not heating' is often actually a reversing valve or defrost cycle problem, which a technician trained mainly on standard ac systems can easily misdiagnose, which is exactly why heat pump repair calls in Brooklyn, NY get treated with urgency, not a next-available-Tuesday slot.

Waiting rarely saves money and often turns a same-day repair into a longer, more involved job.
AAA Pro HVAC built its heat pump repair process around one idea: diagnose first, quote honestly, fix it right.
We're licensed, insured, and staffed with techs who've spent years specifically on heat pump repair, not general handyman work with an HVAC certificate bolted on.

Our techs are specifically trained on reversing valves, defrost boards, and auxiliary heat systems, not just general AC repair logic.
Heat pumps run in both summer and winter, so we treat heat pump failures as urgent regardless of season.
Auxiliary heat strip diagnostics are included in the same visit when relevant.
We test reversing valve solenoids, defrost thermostats, and control board timing directly.
Every job starts with a real diagnosis, not a guess — here's the full scope of what our heat pump repair technicians handle across Brooklyn, NY.
We test the valve's solenoid directly rather than assuming based on symptoms alone. This is one of the most requested heat pump repair calls we get across Brooklyn, NY.
We verify the defrost cycle actually triggers under test conditions. This is one of the most requested heat pump repair calls we get across Brooklyn, NY.
We test heat strip elements and the relay controlling them separately. This is one of the most requested heat pump repair calls we get across Brooklyn, NY.
We charge to the manufacturer's heat pump-specific target, not a generic number. Techs handling refrigerant charge & leak detection carry the specific parts and tools this job calls for, not a generic kit.
We distinguish between the two before recommending any repair. Techs handling outdoor unit icing diagnostics carry the specific parts and tools this job calls for, not a generic kit.
Indoor head unit and outdoor condenser are diagnosed as a connected system. This is one of the most requested heat pump repair calls we get across Brooklyn, NY.

Describe whether the system is stuck in one mode, iced over, or not heating/cooling at all.
Heat pump-trained technicians arrive with reversing valve and defrost diagnostic equipment already loaded.
Flat-rate pricing follows the confirmed diagnosis.
Workmanship is guaranteed and documented on your invoice.

Previous company just topped off refrigerant twice — this tech found the stuck reversing valve in ten minutes.
Outdoor unit was constantly covered in ice and I thought that meant it was broken.
Auxiliary heat strips weren't kicking in during a cold snap and the house couldn't keep up.
Tech recognized it immediately as a defrost-related fault specific to that brand.

This is one of the most common and most misdiagnosed heat pump failures.
If the unit stays iced for more than an hour, that's worth a service call.
A technician needs specific training on these components to diagnose heat pump issues accurately.
If auxiliary heat isn't kicking in properly, that's a specific fault we can test for.
These systems have their own fault-code patterns that our techs are trained to read.
No-heat heat pump calls get year-round priority dispatch across Brooklyn, NY.

Our heat pump repair crews are positioned throughout Brooklyn, NY to keep response times realistic, not just promised.
☎ Call +1-866-805-8548 for Brooklyn Service